At Meenapret, we strive to ensure that you're completely satisfied with your purchase. If for any reason you're not delighted with your item, we offer the following return and exchange options:
Returns:
- You can return your item within 7 days of delivery.
- Items must be in their original condition with all tags attached.
- Refunds will be processed within 14 business days of receiving the returned item.
Exchanges:
- You can exchange your item for a different size or colour within 7 days of delivery.
- Items must be in their original condition with all tags attached.
- Exchange requests are subject to availability of the desired item.
How to Initiate a Return or Exchange:
- Contact our customer service team via email Minapret@gmail.com with your order number and reason for return/exchange.
- We'll provide you with a return shipping label (if applicable) and instructions on how to proceed.
Exceptions:
- Items marked as "Final Sale" are not eligible for returns or exchanges.
Refund:
- Refunds will be issued in the original payment method.
- You will receive a full refund minus any shipping costs.
We're committed to making things right. If you have any questions or concerns, please don't hesitate to reach out to us.
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